American Equity Platform
American Equity Platform
Section titled “American Equity Platform”Platform Access
Section titled “Platform Access”Annuity Contracting Process
Section titled “Annuity Contracting Process”Submit a request ONLY if you have business to submit.
Step 1: Complete the Contracting Request on SureLC
Section titled “Step 1: Complete the Contracting Request on SureLC”- Go to the SureLC Portal
- Sign in or create your SureLC account
- Complete your contracting request:
- Select American Equity as the carrier
- Make sure all your information is up to date, including your E&O insurance, license(s), and signature
Step 2: Complete Google Form
Section titled “Step 2: Complete Google Form”Complete Google Form only after submitting your SureLC request.
Required Information:
- Full name
- Email address
- Any additional business details as requested
Step 3: Carrier Processing
Section titled “Step 3: Carrier Processing”Once completed, your contracting request will be submitted to American Equity for processing.
Step 4: Carrier Notification
Section titled “Step 4: Carrier Notification”American Equity will review your request and notify you directly of their contracting decision via email.
Processing Information
Section titled “Processing Information”Important Processing Notes:
Section titled “Important Processing Notes:”- Processing Time: Allow 24-48 hours for GFI processing and a full 7-10 business days for carrier to process appointment paperwork
- Status Inquiries: Email appointmentstatus@mygficonnect.com for updates
- Next Steps: Keep an eye on your email for next steps to finalize your carrier appointment
Annuity Product Training
Section titled “Annuity Product Training”American Equity - Annuity Product Training are completed on their website here. Must be appointed first.
Contact Information
Section titled “Contact Information”Business Hours
Section titled “Business Hours”Monday - Friday
- 5:00 a.m. to 3:00 p.m. PT
- 7:00 a.m. to 5:00 p.m. CT
- 8:00 a.m. to 6:00 p.m. ET
Phone Numbers
Section titled “Phone Numbers”- Phone: (515) 221-0000
- Toll Free: (888) 221-1234
- Fax: (515) 221-9947
Department Contacts
Section titled “Department Contacts”Sales Department
sales@american-equity.com
New Business Department
new_business@american-equity.com
Licensing/Contracting Department
agencyemail@american-equity.com
Commission Department
commissions@american-equity.com
Mailing Address
Section titled “Mailing Address”American Equity
PO Box 71216
Des Moines, IA 50325
Quick Reference
Section titled “Quick Reference”| Service | Contact |
|---|---|
| Producer Login | american-equity.com/login |
| Toll Free | (888) 221-1234 |
| Sales | sales@american-equity.com |
| New Business | new_business@american-equity.com |
| Contracting | agencyemail@american-equity.com |
| Status Inquiries | appointmentstatus@mygficonnect.com |
Contracting Process Summary
Section titled “Contracting Process Summary”| Step | Action | Platform |
|---|---|---|
| Step 1 | Complete contracting request | SureLC Portal |
| Step 2 | Submit Google Form | Google Form Link |
| Step 3 | Wait for carrier processing | 7-10 business days |
| Step 4 | Receive notification |
Important: Complete both SureLC contracting request and Google Form. Allow full processing time before following up. Complete product training after appointment confirmation.